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Return Policy

At Boostlore, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it for a refund or exchange within 14 days of the delivery date, subject to the terms and conditions outlined below.

  1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be returned within 14 days of the delivery date.
  • The item must be in its original condition, unused, and in the same packaging as received.
  • The item must have all original tags, labels, and accessories intact.
  • Proof of purchase, such as the original receipt or order confirmation email, must be provided.
  1. Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods, such as food or flowers.
  • Custom or personalized items.
  • Gift cards.
  • Items marked as "Final Sale" or "Non-Returnable."
  • Opened or used items, unless they are defective or damaged upon receipt.
  1. How to Initiate a Return

To initiate a return, please follow these steps:

  • Contact Us: Email us at [Insert Contact Email] or call us at [Insert Contact Phone Number] within 14 days of receiving your order to request a return authorization. Please provide your order number, the item(s) you wish to return, and the reason for the return.

  • Receive Return Instructions: Once your return request is approved, you will receive instructions on how to return your item(s). Please follow these instructions carefully to ensure a smooth return process.

  • Package Your Return: Securely package the item(s) you are returning, including all original packaging, tags, labels, and accessories. Include the proof of purchase in the package.

  • Ship Your Return: Ship the item(s) back to us using a trackable shipping method. You are responsible for the cost of return shipping, unless the item is defective or damaged upon receipt.

  1. Refunds

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [number] days.

Please note that shipping fees are non-refundable, except in cases where the return is due to a mistake on our part (e.g., incorrect or defective items).

  1. Exchanges

If you wish to exchange an item, please follow the return process to return the original item. Once your return is received and processed, we will issue a refund, and you may place a new order for the desired item. Exchanges are subject to product availability.

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Contact Email] or [Insert Contact Phone Number]. We will arrange for a replacement or refund, including return shipping costs, at no additional charge.